Samitivej Virtual Hospital

Samitivej Virtual Hospital is an online hospital, providing telemedicine services through mobile devices. Samitivej Virtual Hospital allows patients to directly communicate with medical staff, in order to offer health consultation in real time. Key focus of Samitivej Virtual Hospital is increased customer convenience by offering fast and easy access to the services provided by Samitivej’s team of specialist doctors, nurses and multidisciplinary experts. Samitivej Virtual Hospital is an accredited member of the American Telemedicine Association since 2019.

Samitivej Virtual Hospital offers real-time consultations with doctors via video calling, available 24 hours a day, as well as home visits to take blood samples and deliver medication. Our customers are able to access Samitivej’s services from any place, easily, conveniently, without wasting any time. The services on offer are priced fairly, at a similar rate to the equivalent services in our hospitals. All advice and recommendations suggested by our doctors will be in accordance with the medical information provided by the customer. However, this service is not an official medical diagnosis and must not be used in cases of emergency situations which require urgent medical attention. Samitivej Virtual Hospital will be available from April 1, 2019, with services on offer 24 hours a day, 7 days a week.

Samitivej Virtual Hospital is ready to offer consultations to everyone, meaning that the services are not limited to those who have previously undergone treatment at a Samitivej Hospital.

Consultation fee is 500 baht per 15 minutes. Those using this service will receive 20% discount on medications. Users purchasing medication through Samitivej Virtual Hospital will receive a special 20% discount. prices of medications are not the same as when purchasing at Samitivej Hospitals.

Samitivej Virtual Hospital will be available from April 1, 2019, with services on offer 24 hours a day, 7 days a week. Furthermore, the services of the Samitivej Virtual Hospital do not require appointments to be made in advance.

The team on hand consists of doctors in numerous fields, including internal medicine, pediatrics, emergency services as well as preventive medicine and anti-aging. Every member of our team has been carefully chosen and clinically trained to the high standards expected of Samitivej Hospital.

Samitivej Virtual Hospital places the utmost importance on every stage of data security by working in accordance with the key principles laid down by the Health Insurance Portability and Accountability Act (HIPAA), the international standard to which hospitals across the globe adhere.

This entirely depends on the type of health insurance and the company a person is covered by. It is best to make an inquiry directly with the insurance company or organization through which you wish to make a claim.

The Test@Home service gives people the chance to have their blood taken at home by a team of nurses and multidisciplinary staff from Samitivej Hospital, giving users the highest levels of convenience, comfort and safety possible. This service is available from 8 a.m. to 4 p.m. and will be limited to the following areas of Greater Bangkok during its first phase: Khet Wattana, Khlong Toei, Ratchathewi, Pathum Wan, Huay Kwang, Din Daeng, Phra Khanong, Suan Luang and Wang Thonglang. Alternatively, you may check which areas are currently serviceable by visiting Samitivej Virtual Hospital or by contacting our call center on +66 2022 2222 or info@samitivej.co.th

Samitivej Virtual Hospital provides a delivery service for medicine prescribed by our doctors. This service includes restrictions on some types of medication. We have a same-day delivery service for medication that is delivered by LINE MAN, and a next-day delivery service provided by SCG Express. Both companies will transport orders in sealed bags or sealed boxes to ensure utmost safety of the contents, as well as to protect user privacy. Moreover, medicines that require careful temperature management will be transported in a temperature-controlled environment, using the latest technology on offer from SCG Express. Samitivej Hospitals will be offering this service to users located in the Greater Bangkok area from 8 a.m. to 8 p.m. each day. Find out more about areas covered and service times by visiting Samitivej Virtual Hospital or by contacting our call center on +66 2022 2222 or info@samitivej.co.th

To ensure the highest level of data privacy, users should choose a suitable location from which to access our services, ensuring a stable and secure Internet connection which will allow for fast connection speeds. Additionally, customers should have their national ID card or passport on hand for use in the authentication process.