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Samitivej Plus is an easy-to-use smartphone application that connects Samitivej services together. Samitivej Plus enables patients for the first time to check their hospital queue number on their mobile device and receive information online in real time. The application guides patients through every step, from the very first moment they arrive at the hospital through treatment, medicine pickup, and more. What’s more, Samitivej Plus allows patients to request an appointment, view their medical history, make easy online payments and call Samitivej ambulance services directly in case of emergency.
Frequently Asked Question
Patients can make payment through several channels. If you would like to make a claim on your insurance, please inform a member of our staff. The staff member will then make your life easier by checking the insurance policy and determining excess fees (if any). In addition to insurance claims, the hospital accepts payment via major credit cards, including VISA, Mastercard and JCB.
For your convenience throughout the payment process, Samitivej Hospital provides a choice of payment channels at its outpatient finance counters. Customers who have health insurance may provide their insurance details to our staff who will help with verification and convenient payment. Once you have completed the payment process, you may show your receipt at the medication dispensing counters to pick up any doctor-prescribed medications.
Samitivej also offers a service called Samitivej FastPay for outpatients. Samitivej FastPay is convenient and quick and allows for payment via 2 methods:
Terms and conditions of FastPay
The Hospital’s finance personnel will bring to your room a total treatment cost report for your information and acknowledgement. They will then help process payment for medical fees. Once payment has been processed, our staff will deliver any medications prescribed by your doctor right to your room. Patients or their relatives may also contact our payment service personnel directly if preferred. For inpatients, this is located on the 2nd floor of Samitivej Sukhumvit Hospital, or on the 14th floor (Southern Lift Side) of Samitivej Srinakarin Hospital.