What is AI Doctor?

Meet Smart, a preliminary symptom-assessment assistant that provides easy-to-understand health advice and essential health knowledge. Smart delivers a reliable and safe online healthcare experience, designed to be both a thoughtful companion and a trusted advisor - helping Thai people access accurate health information conveniently, quickly, and with confidence at all times.

 

AI Doctor Service

  1. Symptom assessment and preliminary advice 
    AI Doctor analyzes symptoms using accurate artificial intelligence technology to help users understand potential health risks. It also provides health-care recommendations and guidance on how to contact the hospital when necessary.
  2. General health education
    AI Doctor provides reliable and easy-to-understand health information to support everyday health care and well-being.

To trial our service, click here.

Why choose AI Doctor for symptom assessment?

  • Reliable - Developed using patient databases and medical knowledge from Samitivej, Siriraj, and authoritative medical references
  • Easy to use, accessible anywhere - Available through our channels anytime, anywhere
  • Safe and private - Your health information is strictly protected
  • Supports Thai language - Designed for Thai users, making it easy and intuitive to use
  • Cost-effective - Free to use or available at a lower cost than visiting a doctor at the hospital

Service Channels

  • Well by Samitivej Application
  • Samitivej Sukhumvit and Srinakarin LINE ID @Samitivej 
  • Samitivej Chonburi LINE ID @schtele
  • Samitivej Sriracha LINE ID @889uvzup
  • Samitivej Main Website

Note: You can view your usage history only in the Well by Samitivej application.

FAQ


1. Is there a fee for the preliminary diagnosis service?
Answer: No, the service is free of charge.


2. Do AI Doctor users need to be Samitivej patients?
Answer: The service is open to the general public, and users do not need to be 


3.    Are the AI results equivalent to a doctor’s diagnosis?
Answer: The results provided by AI Doctor are not a medical diagnosis and do not replace a doctor’s opinion. They are preliminary information to help patients decide whether to see a doctor or monitor their symptoms.