Keeping Our Patients Safe

Samitivej is doing all it can to help the people of Thailand overcome the COVID-19 economic crisis. Our multidimensional approach to the provision of healthcare includes solutions for common pain points felt by our service users who may not feel comfortable visiting a hospital at this time. We are achieving these goals by offering online doctor consultations, new services at home which give customers access to hospital services from their homes, and emergency care from our team of expert medical staff, with an intense focus on preventive healthcare programs, including vaccinations, to help people stay healthy.


Samitivej is prioritizing cleanliness, safety, and remaining infection free during the COVID-19 pandemic, by preparing all areas of our hospitals to instill the highest level of confidence possible among our service users. Such measures rely on the principles of prevention outlined by the Ministry of Public Health, as follows:

‘Real Clean Means’ cleaning principles at Samitivej Hospitals

  • Screening all customers and hospital staff and reducing entrance/exit points to ensure all are supervised by screening staff and fitted with alcohol gel cleaning stations.
  • Using infra-red temperature screening devices to screen for fevers, and separating any patients with a suspect history or at high-risk from other patients by taking them to the ARI clinic, which is separate from the main hospital building.
  • Increasing confidence regarding the use of COVID-19 era technologies, such as shoe disinfection devices, antibacterial and antiviral floor mats, UV-C disinfection bulbs used to disinfect surfaces as well as hand rails, and UV-C disinfection equipment capable of reducing germ rates by up to 99.9% in all outpatient rooms, inpatient rooms, operating theaters, and intensive care rooms.
  • Utilizing the ‘register anywhere’ system to reduce the time spent in hospital as well as the number of people visiting the hospital, or recommending that patients participate in consultations via Samitivej Virtual Hospital should they not wish to leave their home or be inconvenienced by a hospital visit.

Our range of ‘new normal’ healthcare programs consist of the following services:

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