Clinical Outcomes

  • Ambulance activation time < 120 seconds

  • Assessment by emergency doctor within 60 seconds

  • 2,000+ board-certified doctors in all specialties

  • 50,000 miles aero-transportation

  • 24 hour pediatric emergency care

Emergency service for all medical needs

Samitivej Hospital Group has one of the leading trauma centers in Thailand, located at Samitivej Srinakarin. The center is less than thirty minutes from Suvarnabhumi Airport and is easily accessed from the main road, offering emergency medical assistance at a moment’s notice. The trauma center is equipped with the latest medical technology, and our staff are available for emergency calls 24 hours a day, seven days a week, including emergency ambulance teams, initiating definitive care at the accident scene, during transportation, and upon arrival at the hospital. At Samitivej Srinakarin Trauma Center, our services range from emergency care, inpatient service, rehabilitation, and crucially, our outstanding medical repatriation service.

Our trauma center is among other well-known leading centers in the country capable of providing treatment and care in complex cases. We provide 24-hour general surgeon cover and our trauma center also has access to a wider team of very experienced specialists covering orthopedics, neurosurgery and cardiovascular thoracic surgery. Moreover, our team also includes emergency doctors, anesthesiologists, radiologists, critical care specialists, and physiotherapists. Our staff receive ongoing education and training on accident prevention, traumatic injury management, and on ensuring that effective and high-quality care is provided to all patients. A team of healthcare providers closely monitor and complete comprehensive quality assessment programs to continuously improve service quality.

There are forty-five hospitals in the Bangkok Dusit Medical Services hospital group, and our trauma center is one of 10 Centers of Excellence for Trauma in BDMS. The center is affiliated with Hannover Medical School in Germany and serves as a referral point for many other hospitals both domestically and overseas. These connections allow us to provide injured patients of all age groups with the emergency care they need including surgery, hospitalization, rehabilitation and air ambulance services.

Our Medical Emergency Services Team in Bangkok

  • Emergency service for all medical needs, 24 hours a day, seven days a week
  • Ambulance service 24 hours a day with specially trained and experienced medical teams
  • Personnel and equipment required for treating trauma patients in extremely critical condition
  • Professional medical transportation services, including evacuation and repatriation through various modes of transportation, such as ground and air ambulances, medical escorts, and bedside-to-bedside transportation services for adults and children. Our medical team carefully monitors the patient from prior to departing their current location until they are safely in the hands of the receiving healthcare provider.
  • Our trauma team has established protocol, specifically for the provision of prompt, high quality care to the critically injured trauma patient, known as ‘Code Trauma,’ that alerts all staff and related departments to prepare and immediately become available to care for a patient. These include the availability of CT scanners for immediate use with in-house radiologists for critical reading, preparation of the operating room within 30 minutes for emergency surgery with a fully qualified team of healthcare providers, and an inpatient department available to receive people immediately.
  • Rehabilitation doctors to facilitate the recovery process, ensuring optimal outcome and highest quality of life

Facilities

  • Around-the-clock care from highly qualified, board-certificated doctors who specialize in critical care
  • Nurses and paramedics specially trained in trauma management
  • 100 percent certification rate for all nurses in advanced cardiac life support in both the trauma center and on the transportation team
  • Advanced medical equipment for resuscitation and critical care support
  • Advanced close monitoring and surgical equipment within the trauma center as required for minor surgery
  • Fully equipped ambulances equivalent to ICU or CCU with advanced medical equipment
  • State-of-the-art diagnostic tools, including ER mobile ultrasound, CT scanner and MRI with radiologists available 24/7 for accurate diagnosis

Our Medical Team

Our specialists cover various subspecialties, including emergency medicine, obstetrics and gynecology, anesthesiology, dentistry, radiology, rehabilitation and geriatrics. Professors and international board-certificated trauma surgeons are available for consultation 24 hours a day. Our medical team includes:

  • Surgeons whose expertise includes: general surgery, orthopedics, neurology, vascular surgery, cardiology, plastic surgery, facial bone surgery, urology, liver gastroenterology, colorectal surgery and much more.
  • Nurses who are specially trained in advanced cardiac life support and advanced trauma life support, with years of experience in caring for critically ill patients
  • Onsite emergency medical technicians (EMT) with certifications meeting national standards for treatment, and optimal transportation
  • Injury prevention team, improving patient care by studying demographic data and statistics to promote safety within the community